ProSiebenSat.1 is the Exclusive Partner of Sony Online Entertainment in Europe

well, normaly i am not much of a doomsayer, but this time i dare to say that this might very well be the deathblow to vanguard in europe
the SOE customer service was the only thing keeping this buggy game alive, without it, vanguard is not playable in any fun way, too many bugged things
and this is not even taking into account that i for one certainly won't sign up with p7s1, there is no way i'll fund a company that i so thoroughly despise
bye bye vanguard, i had fun with you, but it seems like you finaly got killed

DalKorn wrote:

We appreciate it. All time owed to you will be granted.
Thanks,
-Piestro

Stycos wrote:

I have to agree on that one. Vanguard GM work is exceptionally good. In fact it is the best I have seen in any game I have ever played and that one has kept Vanguard floating in a middle of buggy content and other problems.
If euro players get some 3rd class ProSiebenSat.1 GMs running in the server, it is a major blow to gaming experience.

thanks for the anwsers.

Piestro - All those issues you say you will look into, and are trying to get changed, are the same issues that were brought up over the last 6 months due to EQ2 having the exact same issues. Why havent you, in 6 months, figured it out yet? Is it perhaps because the issues will NOT be resolved but you cant say so?
Prosieben has the worst reputation amongst companies in Germany, with good reason - I do not want them to have my credit card information in any way, nor be a costumer of theirs, due to their history.
DCOU has tons of issues right now, people missing SC's, expansions, money being paid for things that never appear...thats the kind of service you want us to have now?
I hope that when EQ2 transfers over, you will either have some IRONCLAD systems in place or see that Prosieben are inept at this and call off the deal.

FelisDomesticus wrote:

Maybe for you as a subscriber the GM work is exceptionally good but for me as a F2P player the ingame support is non-existant. They told me to get a subscription if i wanted support on a bugged quest. If ProSieben gives the f2p community ingame support for bugged content i welcome them with open arms.

after playing on and off from beta geting hopefull with ftp. im now looking for another game...im not paying more to a german company thats has a bad rep...i dont want my info shared with them. sony you are going to lose a lot of old timers who kept this alive over this issue
*removed link*

Not happy about this. Just bought a 3 month sub to find the game is being passed over to ProSiebenSat. Is it possible to make a new SOE account with a fake US address to continue playing on the SOE servers?

Also, does this mean that Euros will lag behind the US with patches and future content??

Piestro wrote:

i think we get the same patch at the same time ;-)

Krench@Halgar wrote:

Not even nessecary, read the prior answers to those same questions

Krench@Halgar wrote:

All players will recieve patches at the same time.
Thanks,
-Piestro

Will the GM's still be fluent in english? Their translations so far both on their sites, their EULA's and their forums posts leaves much to be desired.

Thessalya wrote:

please read the thread

You should post some more infos on page 1 Piestro

I just read this, and I don't know whether to laugh, or just quench the urge to empty my stomach. This news is both wretched, and horrible. Secondary control of mmos in Europe has no proven track record in positive outcomes for players. SOE: We made this game free-to-play! Everybody come see. Now, go play it over there!
I'm disgusted, and there's no way i am going along with this.
"Can we still expect to see PlanetSide 2 in Europe?
Yes, PlanetSide 2 will be available through the publishing efforts of ProSiebenSat.1 Games in Europe."
What the!
I was really looking forward to that, under SOE. I will not consider it under the proposed circumstances. Thankfully, I saw that FAQ and carried on scrolling. Meh.

A Happy DCUO Customer From the EU Wrote:

Awesome. Looking forward.
Edit: This customer complaints thread just reads like a bad nightmare.
Edit 2: It gets better. Player A files a petition reporting Player B for harassment, and Player A receives this reply.

The DCUO forums are a mess - So many issues and a few friends are reporting they still don't have their items, expansions and even some of their characters.
EQ2 probably has a larger playerbase, so perhaps they are able to make themselves be heard before the time comes to turn over Vanguard players to the slaugther?

I just thought of something, might not be a big issue for msot people but it certainly would be a big issue for me. I tend to spend a couple of months every year in South America. Yes I play VG from there. How am I gonna be affected by the PSS1 deal? Will I not be able to play my char when in Br? Or will i not be able to acces my account in Europe?

I pinched this lil gem from the EQ2 forums.


Heads up, heroes and villains! The DC Universe Online support team needs you!

You are absolutely addicted to DC Universe online and can’t get enough from the everlasting battle between superhero and archenemy? You already gathered extensive experience in the game and you are willing to share your experience with fellow players?

Then join us and help us in making this great MMO even better!

For our multilingual support team we are currently looking for:

• Voluntary Game Masters
• Voluntary Payment Ticket Agent

Your responsibilities as a Game Master or Payment Ticket Agent:

• Handling tickets using a ticket support system
• Gathering and forwarding problems and feedback from forums and tickets
• Providing in game support and guidance
• Taking care of and supporting fellow players in the forums
• Monitoring and enforcing a general, as well as a game specific code of conduct • Improving the game and its support quality
• (Payment Ticket Agent only) Keep track of trends of the main payment methods like Credit Card, PayPal, Mobile Billing, Redeeming etc.
Your profile:

• You know DCUO very well or have played it for several months
• You are very active in the DCUO community or have followed the official forums extensively
• You have excellent English skills and speak at least one other language fluently (French, Italian, Spanish, German, Dutch, Polish)
• You enjoy helping other players and letting them benefit from your experience
• Fairness, patience and diplomatic abilities are no foreign words for you
• You are at least 18 years old
• You have enough time at your disposal to manage the tasks stated above very carefully
• You are very reliable and an absolute team player
• Previous customer service experience is a plus
• (Payment Ticket Agent only) You have profound knowledge of games related payment methods
Your chances as a Game Master or Payment Ticket Agent:

• The once-in-a-lifetime opportunity to contribute actively to your favorite game
• The possibility of advancing in rank inside the support team
• Get to know the processes running in the background of a large MMO and gather valuable experience
• Payment depending on activity and performance
• A possible entry into the gaming industry

To apply, please send an email containing the following information to dcuo-recruitment@p7s1games.net (for Game Masters) or payment-recruitment@p7s1games.net (for Payment Ticket Agent):

• Previous MMO and / or DCUO experience
• Language skills
• Your current occupation
• Your preferred online times
• A short letter of motivation, stating why you are the perfect choice for our support team
• Other hobbies and interests, that could be relevant to getting to know you better, as a person

We are looking forward to your application!

@ Mackan That is one of the very many questions STILL unanswered after 8 months of asking on the eq2 forums.