Bug 161: (Xinux) Graphics disappearing

[BugTracker]

Bug ID       : 161 - Graphics disappearing 
Bug Date     : 2015/04/20 08:59:37
Assigned To  : Xinux
Priority     : Medium

Category     : VGClient
Sub-Category : Graphics: Environment
Severity     : Standard
Reproducible : Every time

Details:
Remains of castle Landsview location 6507,73303,23407. costal graveyard chunk -26,28..

The floor graphics disapear i can see walls and npc just not the floor this started when i went down to second floor.

Originated From World: New Telon (1)
Chunk                : Coastal Graveyard (154)
Location             : 6507 73303 23407

Entered on Jun 06, 2015 10:06 by John Adams
May not be a bug, may be client graphics glitch, but we can investigate to see if it's a client setting the player should try.

[BugTracker]

Bug ID       : 162 - Remains of Castle Landsview  l... 
Bug Date     : 2015/04/20 09:08:44
Assigned To  : John Adams
Priority     : Low

Category     : VGClient
Sub-Category : Graphics: Environment
Severity     : Standard
Reproducible : Every time

Details:
Remains of Castle Landsview loc 8700, 80248, 5862. cannot see any of walls or floor now. unable to explore the underground areas they all disapear.

i do not fall through floor but cannot see wall , floor or cieling npc visable but otherwise normal.

Originated From World: New Telon (1)
Chunk                : Coastal Graveyard (154)
Location             : 8074 76231 25810

[Xinux]

Sounds kinda like the parent id issue.

[John Adams]

Why would the general landscape use parent ID? This didn't sound like a house problem.

[Xinux]

Not seeing a issue this is on NT are they using there own client or the one we provided a download link to?

https://www.youtube.com/watch?v=-dF2pPn ... e=youtu.be

[John Adams]

Xinux, in all the garbage VGClient sends us, is there not one bit of data about client version? In any packets? Even if it's an OP/0x1 local to the world, maybe we can siphon it out and upload it to Login with the character updates. It would be helpful to know the client versions, if there really is some issue with client versions. We can also use this to block old clients.

[Xinux]

Not that I can find all of the patching and file checks were done by the launcher. I would say maybe just do a crc check on the players vgclient.exe and if it doesn't match have a popup pointing them to the download link.

[John Adams]

Oh yeah, we did discuss that before. I do have a CRC check on the Launcher currently. I'll see if I can work something up.

Wish we could just patch the different files. It would make everyone's lives easier.

[Kandra]

If there were some problem with compiling a shader, it would sometimes not show at all (transparent objects) or solid white. And some graphics cards had problems with a few shaders, like the floors in Thestran guildhalls and Palace of Erthena (River Palace).
But this sounds like a different issue since I never heard about shader problems in Castle Landsview.
Maybe related to the proximity loading of objects that is worse then on live. Eg try to run up the stairs in a lighthouse. That was always a bit funky on live when a new floor popped in, but on New Telon I can run in "void" for almost half a floor before it pops in.

[Moldew]

Cannot replicate issue.

Closing.