Frequently when I use the customize option from the character select to make changes on a character, they do not show accurately in game. On this character I was comparing him to another in game alt, I decided to make this character a bit shorter. I logged out, reduced my height a little, then logged back in. For some reason my character was actually TALLER not shorter then before...
Thanks for all of your hard work on this AWESOME project, keep up the good work!