no cancel option?

Discussion in 'Account Related Support' started by taliefer, Jan 24, 2014.

  1. taliefer New Member

    so i log in to my account, go to membership info, and there is no option to cancel my vanguard sub? i was just charged for the month so i know im a gold member, but i have no wish to be so after the news the game is going to be shutdown. but i see no way to cancel it
    taliefer, Jan 24, 2014
    #1

  2. Yaviey Vanguard Community Manager & Wiki Project Manager


    We're sorry to see you go! :( Please contact Customer Service at https://help.soe.com. They'll be able to help you fix this.
    Yaviey, Jan 24, 2014
    #2 Last edited by Yaviey, Jan 24, 2014

  3. Taiel_Chaiser Member

    Sorry to see people go? It was your company's business decision that caused this.
    Taiel_Chaiser, Jan 24, 2014
    #3
    Zarrian, Isoel, Jakkal and 1 other person like this.

  4. Starcrusher Member

    If you start the launcher there is a My Account option at the bottom where you can log in and cancel. I did both of my paid subscription accounts and I will NEVER give SOE another dime of my money and neither will my wife or any of my friends.
    Starcrusher, Jan 24, 2014
    #4
    Isoel likes this.

  5. Billham Member

    Go to https://www.soe.com/home , sign in, click "My Account", then "Game Pass Info". I cancelled both of my All Access subs. I have been a paying subscriber since Dec 1999 when I started EQ.
    Billham, Jan 25, 2014
    #5
    Isoel likes this.

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