Ok, so, I run the launchpad (its v1.75 - unsure if thats the latest but it appears to self-patch oK - it's a round crappy bubble looking thing, not the old, working, Vanguard launcher). Router is the same as it was previously that worked, with no settings changes. It's a WAG320N. Other games all work OK - including other SOE games like EQ2s launcher. I enter my login details, and all I get is this - "Network error. The server is not responding, please check your connections and try again." Now, I have never previously had an issue connecting. I have, however, reinstalled Windows (Win7 Home Premium x64) since I was last able to connect - and I believe this is a newer version of Launchpad than was out when I last connected also. It is the installer downloaded from http://launch.soe.com/installer/Vanguard_setup.exe I have tried with Windows Firewall disabled. I have tried installing a 3rd party firewall (Comodo - with Windows Firewall still disabled of course) and specifically allowing the launchpad. The launchpad.log looks all good until it ends with "[20:48:49] LaunchPad Server Response: Connection Failed [20:48:54] LaunchPad Server Response: Connection Failed [20:48:58] LaunchPad Server Response: Connection Failed [20:49:02] LaunchPad Server Response: Connection Failed [20:49:06] LaunchPad Server Response: Connection Failed [20:49:10] LaunchPad Server Response: Connection Failed [20:49:14] LaunchPad Server Response: Connection Failed" It appears from firewall logs that the launchpad is connecting to (or trying to connect to, anyway) 64.37.156.7:7000 Can I get a proper launcher from somewhere, or can anyone shed some light on this issue - please?
Hiya Khabsy! Have you tried the LP4 mate? Click Vanguard ---> LP4 If that doesn't work let me know and I have a link some where in my email for it.
Hey Kils That seems to be the same setup I've already tried. Re-ran it anyway, but still the same issue. The SOE splash screen appears, the patcher patches itself, but when you sign in, network error.
Khabarakh@Seradon wrote: Hmm, I managed to find the email link mate, so hopefully this is different and will help you, if not I'm out of idea's I am not sure if it is the same one or not but this is the link I was emailed from SOE Support team and it worked fine for me, it downloaded/installed LP4 which then patched and was able to launch and play VG perfectly (until recent when it broke for everyone again lol). http://launch.soe.com/app/installer...guard_setup.exe
For some reason it is still trying to use the v1 launchpad if you are getting the 'blue bubble'. The new version installs to ..\Users\Public\Sony Online Entertainment\Installed Games\Vanguard folder by default, and uses the LaunchPad.exe in the actual Vanguard folder to launch the game. Just check to make sure that's the file you are using to launch the game and not the old one. The new launchpad should be version 4.0.0.602, and should be a big flash/web based box with a white/green update bar at the bottom.
Khabarakh@Seradon wrote: I'm sorry you're having issues connecting with your launchpad. Please make sure you have the most updated one by clicking here: Vanguard Launchpad. If you continue to have issues, then please submit a support ticket to our technical support team. Please be sure to include your DXdiag and Msinfo to expedite the process. (Instructions are in my signature below)
