VGPlayers Feedback

Discussion in 'Website Feedback' started by ARCHIVED-Ellyra, Oct 2, 2007.

  1. Hi guys and gals, in order to help the team working on VGPlayers, I'm starting a thread that will hopefully clearly identify issues that players are encountering on the site. I know many of you have posted elsewhere, but in an effort to speed things up, I'm hoping to create a simple list of issues here so the proper people can look into them.
    Please post a brief description of the issue, as well as the character that it is associated with. Let's keep this thread free of complaints or other chatter so it will be easier to read and remedy.
  2. 1. Biggest issue for us right now is that our VG Players roster shows many players that are not actually in our guild, and we have quite a few of our members that are listed in other guilds. As posted elsewhere, as we take the XML file feed to update our own site this feed is missing out many of our members as they are listed in other guilds. If you wish I can give you a list, but as there are so many it would take me many hours to compile who is listed incorrectly in our guild, and which of our members are listed incorrectly in other guilds.
    2. Many members that have had their ranks changed in last month have not been updated and do not display in roster.
    3. Most of the stats listed again many players are garbage. Again there are hundred of examples, but mostly either huge numbers, negative numbers etc...
    Again I'm happy to help with detailed data if you require.
  3. Item details, there is no difference for a non paying customer and paying customer when it comes to item/gear information. Add stats and drop information.
  4. The biggest issue is simply bogus data in almost every section of the site.

    All of the negative numbers on the Stats pages are a clear indication that something is very wrong. (see My Stats as an example)

    I was a fool to subscribe for a full year to this 'bonus' feature.

    However, I am happy to hear that this problem is finally getting some attention after many of us have been complaining for months on the Website Feedback forum.
  5. PLayers that went to Xeth and had their named changed show up in roster...for instance Holms which was Monst on flamehammer...now shows up in our roster as Chaotic Reign on xeth...heh

    Guild ranks for players never show up correctly...officers are wrong, most members show up as recruits...etc...

    Number of quests when I look at my stats shows like -500+

    Heck...they could probably just spend 10minutes looking at a few players and rosters and see all kinds of issues immediately heh.
  6. Deleted characters still showing up in list of characters. I have a character I made (I think on the first day the game launched or thereabouts), deleted him the same day, and re-created him with exactly the same first name, but no last name. Both versions still show up in my character list when I log into VGPlayers, but only one still exists in the game.
  7. Put in item information please. Everything that we can currently see in game about an item.
  8. I really don't need to go into the fact that stats are bonkers, or that there is no item data, or that Attributes and resists are buffed rather than raw numbers as this has already been covered or will be. What I would like to see is meaningful numbers and KOS status for the facton tables. For instance I still have a huge BC minus faction but I'm not KOS at the same time many factions of mobs are not near as negative but I have alsways been and still am KOS. Sure I can check in game /showfaction (1-2-3) or look at Dip page but when I'm at VGPlayers trying to use the data to plan what I want to do in-game I cannot see the in-game data.
    I should also note that I have been palying $2.99 since pre-launch for the complete package and I know thank you that with the new update to SOE PLAYERS I was easily able to cancell those functions without cancelling my account. It might have been possible before but when I tried it kept wanting to cancel everything.
    Please buy a couple of pizzas and drinks for CSS with my $30 I have spent on promised but unseen features for VGPlayers. Give the empty boxes and bottles to the people in charge of VGPlayers as they seem to not be bothered by trash.
  9. Deleted characters still show up and show as transferred to the new servers.
    Guild rankings not updating.
    Dropped the extras from my subscription a few months ago becasue most of the stats were bogus, so, I can't comment on the current status on them.
  10. Beldgarath@Seradon wrote:
    QFE
  11. The site is never up to date Im toon is shown in a rank hes not in the guild Im in and you never update the list why have it if you dont do nything about it. its pointless to look at
  12. I stopped paying for the service on all 3 of my accounts for the simple reason that the data was wrong for months. I made it from level 1-20 without ever killing any mobs, my max melee damage on my disciple was 0. The only stat that seemed to update regularly was the number of times I died. I posted numerous times asking for help with the site and got no responses which leads me to believe there is no customer support for a service we pay for.
  13. Hi everyone,
    Just a quick update on things: The team working on VGPlayers assured me that the issues reported here were listed as "high" priority. While this bit of information doesn't give an ETA on when it will be fixed, it does ensure me (and hopefully others as well) that the issue are being worked on actively.
    And please, keep the feedback coming if there is an issue you don't see listed here.
  14. Ellyra wrote:
    Ellyra, thanks for the update. I have two questions -

    1) Will those of us who paid for the Vanguard Players service be credited for the time the site has been unusable ? (basically, since February - I paid for a full year in advance)

    2) Will advertisements be removed for paying subscribers ? Many people are upset about the ads on the site. They are annoying and slow down the page loading for some people. See this thread for more on the subject.

    Thank you.
  15. Ok i have just logged into VGplayers and i have noticed that it has not been updated or changed in over a month. WTF.. My mains name changed over a month ago and is currently still sitting in the invorrect rank within our guild. Aswell as lot of our new recruits into our guild are still not showing up on te guilds roster. SOE needs to get this fixed and get it updating on a regular basis as our guilds web site uses VGplayers for our rosetr within our forums and this is if you dont mind me saying very unprofessional from a customers point of view. Seeing as we are paying for these extras.
  16. What's odd is that some things are updating, while many aren't; it seems to be mostly the guild info that isn't updating however. My personal character information seems to update pretty frequently -- it is showing up-to-date info on my experience %, shows new gear, latest portrait photo etc. However, her data showing on the guild listing is not updating. And of course, there are currently 2 Taea's showing for Serandon - my druid and a necro which presumably has had or is waiting for a name change. On our guild listing, new guild members are being added and showing in our roster (for the most part anyways) and rank names which were changed have updated. However, old guild member info is not being updated. Two of us who were temporarily given leader status are still showing as leaders and many people are still showing in wrong ranks after we revised our rank names and shuffled things around a bit several weeks ago.
  17. For one thing...
    All the issues should be fixed...and for another the whole thing should be free for the next 6 months...
    To pay all of us back who paid for a service that did not work.
  18. I'd really like to see the Guild Rosters updated on a regular basis, even if it's just weekly. Most of my guildmates are listed in the wrong ranks. I even have a random member in an Unnamed rank.
  19. The site doesn't work at all. Its a waste of money and a waste of time.

    Today I noticed advertisements on the bottom of the site, So I'm going to cancel it and never use it again.

    Take the janitor or whoever is working on the site right now and have him work on bugs your making in the game instead of this wasted piece of s**t, or have him clean floors again.

    Didn't know you needed a forum for us to tell you that your site doesn't work correctly and that all its doing is eating money.
  20. Ellyra, I really would like to see a comment from the devs how exactly the stats on NPC kills are working. So many people dont know wether it is a bug or a very special rule, because only sometimes the stats are going up, however very very slowly. I barely get stats up when I solo green-dotted mob (and higher) with group or without, then again sometimes you get 5-10 kills updated when playing 3-4 hours with a group. So maybe theres a special rule who did the best dps in group or who did hit the mob last, like execution? Heck no clue... And if you find out that it is bugged please get it fixed.
    (I also started a thread about this topic which can be found down below)

    Please let us know...
    many thanks

Share This Page