i cant play plz help

I join vanguard creating a character but when I jump into the game it froze then a loading bar was up it like it was loading something can you tell me what wrong

I found the problem

Care to share in case someone else has a similar problem?

Never mind it keep frozen every time I go to threstra

You mean when you log in?

You may want to post your machine stats - that might help - and a few more details about what happens and the sequence

Well basically when I get on

Oh ok one sec

Well if I my computer stats but when I get on I started on my char walk little bit then it froze