This client is terrible

Discussion in 'Performance Support' started by ARCHIVED-Dielle, Aug 28, 2012.

  1. I don't hitch at all for 2 years and this new client post Aug 7th hitches and memory leaks like no tomorrow. 5 sec freeze while moving to a new area in a dungeon "terrible."
    The machine is a Core 2 Duo e8400, 4GB ram, an SSD and a GTX580. Running Windows XP. Windowed mode. Highest performance.
  2. Dielle wrote:
    I have none of those issues, when did they appear?
  3. Exmortis wrote:
    I guarantee it's client based. I noticed the different way the client loads assets on the test build in mid july.
  4. After the F2P client release, I got terrible hitching (the past few years Ive had non since I invested in SSD's, with my latest SATA3 OCZ Vertex). It was most noteable after rifting, which I had never had previously.
    I decided to mess around with the UI and disabled the marketplace in the xml, that has nearly cured all the hitching I was getting after rifting.
    It may help, it certainly helped me.
  5. I am having the exact same problems and i run a pretty high end machine.
    Before, no problems at all apart from the odd raid lag, now...pretty overwhelming hitching and general freeze lag for no apparent reason.
    Ever since the 24 hour maintenance.
    Alienware Aurora ALX R4
    3960X 6 Core Extreme 15 mb Cache OC to 4.5
    OCZ Vertex 4 - 256 SSD (running VG and OS only at the moment)
    Nvidia GTX 590
    Sound Blaster X-Fi Titanium Sound card
    32 Gig RAM running on ultimate settings (Medium for raids)
    I never had a problem until the 24 hour maint.
  6. Dielle wrote:
    This new client isn't mutli-VG friendly either. I used to be able to run 3 clients on this machine. Now if I run 2, one has HORRIBLE hitching right off the bat. Whatever you did gpx, you totally messed up mem management.
  7. Same thing..I also used to have no performance problems until these newer clients came along, now I can barely get 14FPS out in the middle of nowhere let alone Khal with the settings all on low.

    My system;

    Athlon II x4 630 , 2.83 ghz
    ATI Radeon 5700 1GB
    6 GB DDR3 RAM
    2x 1TB 7200 RPM HDDs w/ cache
    Win 7 SP1 Ultimate x64.

    and no..dont have spyware, or a bunch of other crap running, and yes my Catalyst drivers are current (12., and no, the virus checker is not running.

    I even run with a Creative XFi Music OpenAL soundcard for hardware audio.

    This rig USED to run VG smooth as glass, now the perf is subpar even with all the setting at minimum (this rig should NOT be getting a mere 40FPS with all setting at minimum, not when it used to do 40-60 FPS with settings on high before the clients got messed with.

    Something is definately amiss..and its NOT because there are lots of players on...the chunks I was travelling in on Qualia only had a cpl people in them, and its not like there is a lot to render out in the desert.
  8. I lagged out completely like Dielle described - 5sec+ lag spikes just moving a small distance inside of a dungeon in sundering wastelands. I think there is a lot of lag due to rendering that wasn't there before, specifically NPC's, players, and town name locations.
    As for my pc specs, it's oblong shaped and black, hope that helps.
  9. The place that murders me is Magi Hold. Rift around a few times, then go to Magi Hold. Crossing the line that seprates the entrance/quest area, from the beginning mob area, will paralyze my comp. It's almost like a new chunk line lol.
  10. Since last update/maintenance whatever, if you enter a city, you have to wait 2-3 minutes for the graphics and everything else to stablize before you can move without chopping or lag jumping or whatever you call it. NT is the worst if you use diplo or caft portiing into it, cant move the camera at all for 1 minute plus, But like I said once you wait a LONG while, it stablizes and movement is fine
  11. Dielle, did you ever figure out anything that helped with the hitching??
  12. DoomingDarkness wrote:
    I formatted the computer with Windows 7 64 bit and I don't have the problem on that machine anymore.
  13. Dielle wrote:
    I'd recommend submitting a ticket to our tech team about the issue. We want to clear out all client side possibilities by troubleshooting the matter. Please be sure to include your Dxdiag and Msinfo to expedite the process!
  14. TSR-AlexS wrote:
    2 months too late, see above post. The issue disappeared with a different OS and a reformat.
  15. I achieved a boost in performance big enough to make the game playable again by upgradinging from the ATI Catalyst 12.6 drivers set to the 12.8 version (average frame rate jumped up about 10 FPS, getting me up to abour 22-25 FPS instead of 10-14)

    Still nowhere near the 40-50 fps I used to be pulling with the same hardware however.

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