So the problem is that the game crashes on startup, I click play on the launcher, the game seems to boot as I can see a loading screen image and hear a couple of seconds of music, then it just simply crashed with an error message that states: Vanguard Client DLL (OFFICIAL RELEASE) has stopped working. Here is what I have tried so far: 1. I made sure all my drivers were up to date. I tried my onboard graphics ATI Radeon HD 4290, no go. I tried my GeForce GTX 560 Ti, same error 2. I tried disabling sound all together and unistalling all sound related drivers 3. I installed Directx 9.0c 4. made sure NetFramework 4.0 was up to date 5. Deleted the bin folder and the caches folder, I also tried deleting Vanguard and re-installed it 6. I tried running it as admin, and all compatibility mode variations What I don't get is that the game works on my laptop without problems. It has different hardware of course but I've got just about the same programs installed there as in this computer Here are my specs: Windows 7 x64 SP1 8GB of DDR3 Ram GeForce GTX 560 Ti Realtek HD Audio AMD Phenom x4 955 Processor
Ok I figured out that it has something to do with what profile I'm using to log onto the computer. For a test I made a new user profile and logged in, the game worked flawlessly. So something is messed up somewhere under the normal profile I use on this computer.
Arto wrote: Arto, glad to know you were able to successfully log in on the other profile. Please make sure your launchpad is set to the "live" server. If it's set to test, then it can definately be the cause of your issues.
My desktop is similar to yours (Radeon 5850 as gpu isntead tho), and I also get this error.. (I have gotten the game working on my work laptop..a crap fix as playing on a laptop sucks) I am going to try logging into a different profile to see if it works, but honestly how could the profile be any different?
wrote: The only thing I can think of is one profile having more permission than the other. Since you mentioned you ran it as admin already, that may not be the case. Perhaps if you both submit a support ticket, we will be able to gather enough data to figure out what's going on.