Cannot customize new character, even though just downloaded new Gold account

Discussion in 'The Newbie Yard' started by ARCHIVED-Stiva, Nov 5, 2012.

  1. Hiya.
    I just activiated a new 90-day Gold Passport account, loaded the game, and now it is telling me I need to purchase a "shave and and a haircut" something or other to even customize my character.
    Did I miss something, or didn't I purchase the full game?
  2. Did you start out FTP? If so that may be it. It would seems unecessary though since you subscribed.
  3. You need to purchase a item off of a general vendor in game to customize the characters
  4. Karii wrote:
    I need to purchase an in-game item before I can customize my new character's looks, even though I just started a new account with the gold pass?
    I have an old account (Lonestryder), but cannot remember the password matrix SOE has put me through.
  5. Yes, that is correct, once you have created the character and log in, find a general vendor and purchase a "Shave & Haircut". Log out, customize, log back in.
  6. Groovy.
    Thank you.

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